True leaders must be able not only to build a team and organise its work, but also to understand the team, inspire and motivate it. Nowadays, the emotional intelligence of the leader is an essential success factor of the organisation. During the final training workshop of Inspiring Leadership Training Programme, the directors and administrators of Kyiv, Lviv, Lysychansk, Lutsk, Sumy and Kharkiv Ce... Read more
One of the most important success factors for local self-governments is the development of leadership skills of staff. The good news is that leadership skills can be trained and acquired through continuous practice. The Administrative Reform in Eastern Ukraine II Project organised a series of trainings under the umbrella topic “Inspiring Leadership” (19.08.2019, 22.08.2019 and 11.09.2019). The ... Read more
Increasingly, the world is facing complex challenges such as climate change, population ageing, and the need to improve services to citizens. It is impossible to solve these problems in the old paradigm of thinking and using outdated approaches. The human centred design gives a fresh perspective on the problem and puts a person in the spotlight. Administrative Reform in Eastern Ukraine II Proje... Read more
The Executive Committee of Lysychansk City Council approved the Regulations on administrative service delivery through the use of a portable mobile office (Regulation No. 359 of 06.08.2019). A mobile office is a set of modern portable equipment for accepting documents for administrative service delivery from citizens at the place of their stay. With the help of a digital mobile case containing... Read more
On 26 June at 17:00 the press-conference “Presentation of the Training Course on Working with Legally Significant Electronic Documents” was held in UNIAN Information Agency. During the press-conference, the training course “Digital Communication between Citizens and State Authorities” was presented. The course was developed with the support of the German Government within the framework of the proj... Read more
On 26 June at 16:00 the press-conference “Business and Legally Significant Electronic Documents – Actual Status” was carried out in UNIAN Information Agency. The event was held with the support of the German Government within the framework of the project “Administrative Reform in Eastern Ukraine II” being implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Accordi... Read more