Upcoming events

Study tour to Germany on the practical issues of administrative services delivery


In order to gain hands-on experience with German advanced practices of administrative service delivery, a study visit to the Federal Republic of Germany will take place between 26 November and 1 December 2017. The study visit will take place within the framework of the project “Reform of Municipal Services in Eastern Ukraine II” implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the Federal Ministry for Economic Cooperation and Development (BMZ).

The study visit participants will be the representatives of the Cabinet of Ministers of Ukraine, the State Migration Service, the State Agency for E-Governance in Ukraine, the Main Service Centre of the Ministry of Internal Affairs of Ukraine, the Ministry of Economic Development and Trade of Ukraine, the Department for Administrative Service Delivery of Kyiv City State Administration, Luhansk Oblast State Administration and the Centres for Administrative Services.

The visit aims to highlight the aspects of issuing passports and ID cards, migration issues, registration of vehicles and issuing driving licence.

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