With the support of the project “Administrative Reform in Eastern Ukraine II” implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the Federal Ministry for Economic Cooperation and Development (BMZ) the working meeting of All-Ukrainian Association of Centres for Administrative Services took place in Kyiv on 19-20 March. The participants of the meeting w... Read more
The representatives of Kyiv-based Centres for Administrative Services (CASs) and Kyiv Rayon Administrations completed the training course on professional development and the improvement of psychological skills. The training course was organised by NGO ‘The Edge of the Universe’ within the frameworks of the project ‘Reform of Municipal Services in Eastern Ukraine II’. Since the local self-govern... Read more
On 12 December 2017, the Interregional Forum ‘Community Interaction: Possibilities, Challenges, Technologies’ was held at the premises of Poltava Law Institute. The Forum organisers were Poltava Oblast Association of Local Self-Government Bodies and Poltava Oblast Council jointly with the Ministry of Regional Development, Construction, Housing and Communal Services of Ukraine with the support ... Read more
On 11 December 2017, Poltava Oblast Forum ‘Development of Local Fire Stations in the Context of Decentralisation and Inter-Municipal Cooperation’ took place at the premises of the Main Department of the State Emergency Service of Ukraine (SESU) in Poltava Oblast. The Forum gathered the representatives of local communities. The speakers were the Head of the Main Department of SESU in Poltava Ob... Read more
Now Rashivka has own Local Fire Station. Now the dwellers of the villages remoted from the Rayon centre have access to prompt emergency assistance services. On 8 December 2017, the official opening of Local Fire Station took place in Rashivka, Hadiach Rayon, Poltava Oblast. The Head of the Main Department of the State Emergency Service of Ukraine (SESU) in Poltava Oblast Volodymyr Salohub, Tea... Read more
On 7 December 2017, the online course ‘Standard Requirements for the Quality of Services at Centres for Administrative Services (CASs)’ was launched. The key aspect of the course is the availability of not only methodological recommendations, but also the experience of practitioners – CAS directors and practical-oriented recommendations of a psychologist regarding customer communication and servic... Read more